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Help for technicians
Getting started
Profile and Services
Growing my business
Cost and payments
Trust and safety
Contacting support
Bookings
Contracts
Help for customers
Getting started
Account and profile
Finding a technician
Bookings
Communication with techs
Trust and safety
Contracts
Categories
Categories
Help for technicians
Getting started
Profile and Services
Growing my business
Cost and payments
Trust and safety
Contacting support
Bookings
Contracts
Help for customers
Getting started
Account and profile
Finding a technician
Bookings
Communication with techs
Trust and safety
Contracts
Bookings
What are the service statuses?
What is the service duration?
How can I communicate with my customer?
How do I Change the Service type (location) of the booking?
How can I cancel a booking as a Tech?
How do I reschedule a booking?
How do remote bookings work?
How do I start a remote booking?
Parts Guide
Setting up your Connect Account
Whats the difference between My Requests and Open Requests?
Will I be charged for declining a booking?
What should I do if there's an issue with the booking?
