Yes, every tech can access the customer’s view of the app.
Follow the steps below to switch your view:
Website
Step 1- Go to tecme.io and login to your tech account.
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Step 2 - Click on your account's dropdown and select Settings option from the menu item.
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Step 3 - Click on the Switch to Customer item in the left menu list to switch your account view from tech to customer.
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Mobile App
Step 1 - Tap on Switch View option beside your profile picture.
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Step 2 - Tapping switch view shows you which view your in. Tap on Switch View option to actually change the view.
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Step 3 - Your view will be changed from Tech to customer.
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